Hi,
Thanks for your answer. I tried to set these two variables in the configuration file but the problem remains. The attached text file (via RT web console) appears "inline" the email message to the end user. Any more ideas? TIA, Filipe Portugal _____ From: Sebastien Termeau [mailto:[EMAIL PROTECTED] Sent: terça-feira, 7 de Outubro de 2008 10:31 To: Filipe José Silva Clemente Subject: Re: [rt-users] RT 3.8: Text file attachments problem Hi, You might take a look at the following configuration parameters : Set($MaxInlineBody, 0); Set($SuppressInlineTextFiles, 1); Sebastien On Mon, Oct 6, 2008 at 4:35 PM, Filipe José Silva Clemente <[EMAIL PROTECTED]> wrote: Hi, When i attach a text file (.txt) to a user reply from the rt 3.8 web console the user receives it, not attached, but "embedded" in the email message. The text file appears in the email body but the text i write to the user in the message disappears. Is this a bug or a configuration? TIA, Filipe Portugal _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
