Hi, Ok I resolved that issue, for some reason it wasnt using the temp dir of the www user, even when I put a dir called tmp in there. But I had a read through the CGI.pm file and found that after the home dir the first place it tries is /usr/tmp which did exist but wasnt writeable by www, after changing the permissions on this dir I can attach files :).
But now strangely the attachements arent sent to the ticket requester :S although you can see the attachement (and download it) via the web interface by looking at the call history. Is this the expected functionality? :S thanks Andy. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
