i got it fixed to my needs. Here's what I changed in
EscalatePriority.pm
sub Commit {
my $self = shift;
# my ($val, $msg) = $self->TicketObj->SetPriority($self->{'prio'});
my ($val, $msg) = $self->TicketObj->__Set(Field => 'Priority',
Value => $self->{'prio'}, RecordTransaction => 0);
unless ($val) {
$RT::Logger->debug($self . " $msg");
}
}
best regards,
Bernd_______________________________________________
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