I've managed to get the templates working, but e-mail does not appear to be generating on certain scrips and queues. I am seeing this in the log:
[Fri Oct 17 17:15:13 2008] [debug]: Working on mailfield Bcc; recipients are (/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:640) [Fri Oct 17 17:15:13 2008] [debug]: Subject: *subject* *norm message headers* MIME-Version: 1.0 Content-Transfer-Encoding: 8bit Content-Type: text/plain; charset="utf-8" X-RT-Original-Encoding: utf-8 (/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:647) [Fri Oct 17 17:15:13 2008] [debug]: Removing deferred recipients from Bcc: line (/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:670) [Fri Oct 17 17:15:13 2008] [debug]: Setting deferred recipients for attribute creation (/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:679) [Fri Oct 17 17:15:13 2008] [debug]: No recipients found for deferred delivery on transaction #2056671 (/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:692) Appears that RT isn't picking up the watcher recipients _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
