Hi I am able to access the server, I am able to login, and in some cases even able to brwose normally.
The problem I then get is that when I try to create a ticket it thinks a bit and then gives me this error. Due to this error the server creates massive logs, so much so that I have to reboot the server and delete it as soon as it comes back. I deleted a 81GB rt.log file. Further problems, but after tghis issue has been solved is after each page i try to click on i have to login. Last error I sometimes just get blank pages. Thanks for the help Kobus Eli Altman wrote: > Please explain in detail what problem you are experiencing. Are you having > problems installing RT and running it for the first time? Can you not access > RT at all through a browser? > > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kobus Bensch > Sent: Friday, October 24, 2008 12:38 PM > To: RT Users > Subject: [rt-users] DBD::mysql::st execute failed: MySQL server has gone away > at > > Hi > > Please can someone help. > > Fresh install of os and rt and i get this error which ends of with the ticket > email sent but no ticket created and my RT is currently not working. I have > downloaded all the email archives and found other people with the same error > but no real solution. > > Rt 3.8.1 on Centos 5.2 with php 5 perl 5.8.8 and mysql 5.0.45. > > Thanks for any help > > Kobus > > > There is a lot more to this log entry, I just could not include it all here. > HTML::Mason::Request::exec('RT::Interface::Web::Request=HASH(0x2b99543613e0)') > called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm > line 168 > > HTML::Mason::Request::ApacheHandler::exec('RT::Interface::Web::Request=HASH(0x2b99543613e0)') > called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm > line 825 > > HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x2b994c2469a0)', > 'Apache2::RequestRec=SCALAR(0x2b995437e480)') called at > /opt/rt3/bin/webmux.pl line 148 > eval {...} called at /opt/rt3/bin/webmux.pl line 148 > RT::Mason::handler('Apache2::RequestRec=SCALAR(0x2b995437e480)') > called at -e line 0 > eval {...} called at -e line 0 (/usr/lib/perl5/5.8.8/Carp.pm:272) > [Thu Oct 23 22:30:23 2008] [warning]: DBD::mysql::st execute failed: > MySQL server has gone away at > /usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Store/DBI.pm line 67. > (/usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Store/DBI.pm:67) > [Thu Oct 23 22:30:23 2008] [warning]: DBD::mysql::st execute failed: > MySQL server has gone away at > /usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Lock/MySQL.pm line 71. > (/usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Lock/MySQL.pm:71) > > > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
