RTFM installing was successful and in all other respects appears to be functioning fine (same with RT).
First: click Reply to a RT ticket, select a given RTFM from the drop down, then click "Go" to apply it. This works as expected. Next: Click "update". A blank page with the following error is displayed: https://domain.com/rt/Ticket/Update.html Can't call method "Id" on an undefined value at /opt/rt3/local/plugins/ RT-FM/lib/RT/URI/fsck_com_rtfm.pm line 134. However, the reply is successfully logged and any notifications emails are sent out correctly. Here's the function referred to in the error: http://pastebin.com/m2e7d01c8 Any help greatly appreciated, james kyle _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
