Kenn,
On Mon, 27 Oct 2008 15:35:40 -0400, Kenneth Crocker <[EMAIL PROTECTED]>
wrote:
>
> Custom Action Prep Code:
>
> my $ticket = $self->TicketObj;
> return unless ($ticket->OwnerObj->Name() eq 'Nobody' );
>
You'll need to return 1 if you want to continue to action cleanup, 0
otherwise.
> Custom Action Cleanup Code:
>
> $ticket->SetOwner->Name('Persons User Name1', 'Force');
I think this should work:
$ticket->SetOwner ('Persons User Name1', 'Force');
Steve
--
Stephen Turner
Senior Programmer/Analyst - SAIS
MIT IS&T
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