Dear all,
I understand that Ticket_Overlay.pm sets the error message when the
requester has no right to create tickets. I was wondering if there is a
way to customize this message as our users find it "grumpy"... We can
modify Ticket_Overlay.pm but I would like to know if we can put
something in a custom template or script to accomplish the same thing.
Any comments or suggestions are greatly appreciated.
> #Now that we have a queue, Check the ACLS
> unless (
> $self->CurrentUser->HasRight(
> Right => 'CreateTicket',
> Object => $QueueObj
> )
> )
> {
> return (
> 0, 0,
> $self->loc( "No permission to create tickets in the queue
> '[_1]'", $QueueObj->Name));
> }
Thanks,
Alan
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