Hi all,
if you want your RT to default to Reply instead of Comment when
you Resolve a ticket, this patch is for you. Of course, using
the overlay directory is better than simply patching the sources.
If anyone tells me how to access RT_SiteConfig parameters
from within Tabs, I will make a proper patch which can then be
applied to RT trunk. :)
Richard
--- share/html/Ticket/Elements/Tabs 2008-09-01 18:56:02.000000000 +0200
+++ local/html/Ticket/Elements/Tabs 2008-10-29 15:18:11.000000000 +0100
@@ -177,7 +177,7 @@
if ( $Ticket->Status ne 'resolved' ) {
$actions->{'G'} = {
path =>
- "Ticket/Update.html?Action=Comment&DefaultStatus=resolved&id="
+ "Ticket/Update.html?Action=Respond&DefaultStatus=resolved&id="
. $id,
title => loc('Resolve')
};
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