Hi,
>
> From an RT ticket in the web interface, send a reply. On this reply,
> include a To, Cc, or Bcc recipient address that is the address of one of
> your RT queues. The reply should come into RT and generate the bounce
> message.
>
>
> Steve
>
>
Thanks Steve
you are right. that was really the casue.
now i have made necessary changes to my ticket and become
cool !!!!!!!!!!!!
--
---------------------------------------------
Rana Tanveer
+923224194457
http://www.sysadminsline.com
---------------------------------------------
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