On Fri, Oct 31, 2008 at 9:19 PM, Kenneth Crocker <[EMAIL PROTECTED]> wrote:
> Rana,
>
>
> What did you see in the database using sql?
>
>
> Kenn
> LBNL
Hi Kenn
i did not check with sql uptill now because i want to test it what you say..
let me tell you what i did.
1. I created two tickets in different queues
2. than i merged these tickets (it show me only one queue at merged ticket)
than i send many replies and but no bounce for that merged tickets.
than i go for steve solution now i got that following are the causes of this
bounce error :
1. adding queue address as requestor OR cc OR admincc OR all of three
in tickets.
2. replying from ticket adding queue address as CC, BCC, etc.
so i change my effected tickets and now there is no bounce.
--
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Rana Tanveer
+923224194457
http://www.sysadminsline.com
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