Hi Sebastien, Thank you very much - I completely forgot about installed earlier rt 3.6 from packages.
When I removed request-tracker3.6 rt3.6-apache2 rt3.6-clients rt3.6-rtfm apache started - uff - thank you. I don't had enough patience to trying to strace or sth. Now I'm fighting with another issue[1], but I think, that I can resolve this - now I have working Apache. [1] probably 2 instances of Mason? [Sun Nov 2 14:59:00 2008] [warning]: [Mason] Cannot resolve file to component: /usr/local/rt-3/share/html/index.html (is file outside component root?) at /usr/local/share/perl/5.8.8/HTML/Mason/ApacheHandler.pm line 852. (/usr/local/share/perl/5.8.8/HTML/Mason/ApacheHandler.pm:852) Thank you, Sebastian 2008/11/2 Sebastien Lefevre <[EMAIL PROTECTED]>: > > Hi Olgierd, > > I ran into the same kind of problem two days ago. > I first installed RT 3.6.x using debian packages, then installed 3.8.1 from > tarball to get the same error as yours. > Looked like the system-wide RT modules (/usr/share/request-tracker3.6/ or > something like that) were loaded instead of the ones located into /opt/rt3/ > (the new ones). > Simply removing the debian packages (request-tracker3.6) or making sure the > previous modules were not available was enough to solve the problem. > > However I'm very lazy and did not try to understand why the module search > path caused that. Shame on me. > > Hope it helps, > > -seb > > > > > Olgierd Ziółko wrote: >> >> Hello, >> >> nice to meet you :) >> >> Yesterday I've installed version 3.8.1 on my debian box, and I can't start >> it. >> >> What I have: >> Debian "Etch" with 2.6.21-2 >> Apache 2.2.4 running with mod_perl/2.0.3 and Perl/v5.8.8 (fastcgi is >> currently disabled) and other modules >> RT 3.8.1 >> access to root account :) >> >> >> What I did: >> ./configure --prefix="/usr/local/rt-3" - successfull >> database and user created - successful >> config in etc/RT_SiteConfig.pm - done >> fixed all dependencies with make fixdeps >> tested all dependencies: "All dependencies have been found." >> successful 'make install' >> reinstall with perl -MCPAN -e'install Bundle::Apache2' >> reinstalled like above DBIx::SearchBuilder (desperation, yes) >> checked permissions of path to RT.pm - okay >> created /etc/apache2/inc/request-tracker included in >> /etc/apache2/sites-enabled/ssl-my.ssl.host.name (content: below) >> even tried "downgrade" rt to 3.8.0 - nothing changed >> >> What is going on: >> When I did 'apache2ctl graceful' apache silently died with (in error log): >> [Fri Oct 31 09:39:54 2008] [notice] Graceful restart requested, doing >> restart >> [Fri Oct 31 09:39:54 2008] [error] (9)Bad file descriptor: >> apr_socket_accept: (client socket) >> [Fri Oct 31 09:39:54 2008] [error] (9)Bad file descriptor: >> apr_socket_accept: (client socket) >> [Fri Oct 31 09:39:55 2008] [error] (9)Bad file descriptor: >> apr_socket_accept: (client socket) >> [Fri Oct 31 09:39:55 2008] [error] (9)Bad file descriptor: >> apr_socket_accept: (client socket) >> [Fri Oct 31 09:40:26 2008] [error] Can't locate object method "Config" >> via package "RT" at /usr/local/rt-3/bin/webmux.pl line 100.\nBEGIN >> failed--compilation aborted at /usr/local/rt-3/bin/webmux.pl line >> 101.\nCompilation failed in require at (eval 244) line 1.\n >> [Fri Oct 31 09:40:26 2008] [error] Can't load Perl file: >> /usr/local/rt-3/bin/webmux.pl for server my.ssl.host.name:443, >> exiting... >> >> ...and I had to comment out "Include /etc/apache2/inc/request-tracker" >> in <VirtualHost> in /etc/apache2/sites-enabled/ssl-my.ssl.host.name >> >> I'm writing here because I'm unfortunately not a perl hacker and I >> can't force "this things" to work. >> I've searched this list archive and web but I can't find anything >> corresponding. >> >> == /etc/apache2/inc/request-tracker >> Alias /rt "/usr/local/rt-3/share/html" >> AddDefaultCharset UTF-8 >> >> # PerlModule Apache::DBI >> PerlRequire "/usr/local/rt-3/bin/webmux.pl" >> >> <Directory /usr/local/rt-3/share/html> >> AllowOverride All >> Options ExecCGI +FollowSymLinks >> </Directory> >> >> <Location /rt/NoAuth/images> >> SetHandler default >> </Location> >> >> <Location /rt> >> SetHandler perl-script >> PerlResponseHandler RT::Mason >> # PerlHandler RT::Mason - this one was from >> http://wiki.bestpractical.com/view/DebianStableInstallGuide >> </Location> >> === end of /etc/apache2/inc/request-tracker >> >> === parts of /etc/apache2/sites-enabled/ssl-my.ssl.host.name >> NameVirtualHost ip.add.re.ss:443 >> <VirtualHost ip.add.re.ss:443> >> SSLEngine on >> DocumentRoot /var/www/ >> [cut...] >> >> Include /etc/apache2/inc/some-file >> Include /etc/apache2/inc/some-other-file >> # commented out because server dies >> # Include /etc/apache2/inc/request-tracker >> </VirtualHost> >> === end of /etc/apache2/sites-enabled/ssl-my.host.name >> >> === /usr/local/rt-3/etc/RT_SiteConfig.pm >> Set( $rtname, 'my.ssl.host.name'); >> #Set(@Plugins,(qw(Extension::QuickDelete))); >> Set($Organization , "my.domain.name"); >> Set($OwnerEmail, 'rtowner'); >> Set($RTAddressRegexp, '[EMAIL PROTECTED]'); >> Set($SMTPServer, 'localhost'); >> Set($SMTPFrom, '[EMAIL PROTECTED]'); >> Set($CorrespondAddress , 'RT_CorrespondAddressNotSet'); >> Set($CommentAddress , 'RT_CommentAddressNotSet'); >> >> Set($MinimumPasswordLength , "8"); >> Set($Timezone , 'Europe/Warsaw'); >> >> Set($DatabaseType , 'mysql'); >> Set($DatabasePassword , 'very-long-pw'); >> >> Set($PlainTextPre, 1); >> Set($MaxAttachmentSize , 50000000); >> Set($WebDefaultStylesheet, 'web2'); >> >> Set($WebDomain, 'my.host.name' ); >> Set($WebPath, "/rt"); >> Set($WebPort, 443);# + ($< * 7274) % 32766 + ($< && 1024)); >> Set($WebBaseURL, 'https://' . RT->Config->Get('WebDomain') . ':' . >> RT->Config->Get('WebPort')); >> Set($WebURL, RT->Config->Get('WebBaseURL') . RT->Config->Get('WebPath') . >> "/"); >> Set($WebSecureCookies, 1); >> Set( %GnuPG, >> Enable => 1, >> OutgoingMessagesFormat => 'RFC', # Inline >> AllowEncryptDataInDB => 0, >> ); >> 1; >> === end of RT_SiteConfig.pm >> >> Also I added to /etc/aliases: >> === >> it: "|/usr/local/rt-3/bin/rt-mailgate --queue 'General' --action >> correspond --url https://my.ssl.host.name/rt"; >> === >> >> I have no clue :) >> >> >> >> Thanks in advance. >> >> best regards, >> -- >> Olgierd Ziolko >> "Real stupidity beats artificial intelligence every time." >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: [EMAIL PROTECTED] >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com >> >> > > -- > View this message in context: > http://www.nabble.com/Apache2%2C-webmux-issue%3A--error--Can%27t-locate-object-method-%22Config%22-via-package-%22RT%22-%28...%29---httpd-does-not-start-tp20263778p20265993.html > Sent from the Request Tracker - User mailing list archive at Nabble.com. > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com -- Olgierd Ziolko "Real stupidity beats artificial intelligence every time." _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 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