On Fri, 07 Nov 2008 09:51:37 -0500, Vetter, Isaac A <[EMAIL PROTECTED]> wrote:
> Hi All, > > Within my sub-organization, there were recently four distinct RTs > running in > various departments. We're making an effort to unify these. So far, > departments have been willing to abandon their ticket databases to move. > > This is no longer the case. So, I'm looking at "unifying" two separate > RTs > by merging their data. We need a script that could migrate tickets from > one > RT to another without losing data. Isaac, I'm curious - are all the RTs the same version? And how are you going to deal with overlapping ticket numbers? Steve -- Stephen Turner Senior Programmer/Analyst - SAIS MIT IS&T _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
