The url in the command needs to be valid and accessible from the local interface, dns and all. If your hostname is pointing to 127.0.0.1 from the local machine you'll have to add that IP to the apache configuration or remove the hostname pointing to localhost in /etc/hosts .. Personally I have all my interfaces bound except localhost, so you'll have to make sure there's no local host definition overriding the real dns.
Kobus Bensch wrote: > Hi > I am currently getting this error on all messages. > > There is no errors in messages or rt.log. Just maillog. > > When I try > > echo hello |/opt/rt3/bin/rt-mailgate --queue 'IT Helpdesk' --action > correspond --url http://rt.con.com > > I get > An Error Occurred > ================= > > 404 Not Found > > Which file was not found. No errors anywhere when I try this. Not even > maillog. > > Lars Kellogg-Stedman wrote: >>> I am now so sick of seeing this message and not able to sort it. Can >>> anyone PLEASE tell me how to sort this out once and for all? >>> >> >> Your RT log should have error message that correspond to this. Look >> in /var/log/messages (assuming a reasonably common syslog >> configuration), and make sure you're logging debug priority messages. >> In RT_*Config.pm: >> >> Set($LogToSyslog , 'debug'); >> >> (But note recent messages to this list regarding the performance >> impact of logging at this priority level). >> >> You should be able to trigger this problem on demand in order to >> diagnose it. Get a copy of the message that triggered the error, and >> then pipe it to: >> >> /opt/rt3/bin/rt-mailgate --queue 'IT Helpdesk' --action correspond >> --url http://rt.con.com/ >> >> You should see useful error messages either on your screen or in the log. >> >> > > -- > > > > > > 7 Marlborough Close > Maidenhead > Berkshire > SL6 4LP > United Kingdom > > Telephone: +44 (01628) 675 978 > Facsimile: +44 (07092) 289 990 > Mobile Phone: +44 (07703) 503 733 > Skype ID: fullnetsolutionsltd <skype:fullnetsolutionsltd?call> Kobus > Bensch: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > > Information: [EMAIL PROTECTED]> <mailto:[EMAIL PROTECTED]> > > Sales Team: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > > WWW: http://www.fullnet.co.uk > > Registered in England & Wales, Company Number 3568937 > > VAT registration number: UK 714 7309 42 > > E & O.E. All prices exclude VAT & Carriage unless otherwise specified. > > This email and any files transmitted with it are confidential and > intended solely for the use of the individual or entity to whom they > are addressed. If you have received this email in error please notify > the system administrator by emailing [EMAIL PROTECTED] with the > subject "eMail Confidentiality Query!" > <mailto:[EMAIL PROTECTED]>. > > The content of this email does not necessarily reflect the views or > opinions of Fullnet Solutions Limited. If you have any queries or > complaints please email [EMAIL PROTECTED] with the subject "eMail > Comment/Complaint Query!" > <mailto:[EMAIL PROTECTED]/Complaint%20Query%21>. > > This footnote also confirms that this email message has been scanned > for the presence of computer viruses. Fullnet Solutions Limited can > however not be held responsible for any virus infections on the > recipients or any other systems. For more information regarding the > solutions Fullnet has to offer please email [EMAIL PROTECTED] with > the subject "Sales Query!" > <mailto:[EMAIL PROTECTED]>. > > ------------------------------------------------------------------------ > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
