Run it in debug mode, like the following as an example. That may reveal the problem.
echo this is a test ticket | /opt/rt3/bin/rt-mailgate --queue help --action correspond --url https://ticket.company.net --debug On Thu, Nov 20, 2008 at 12:24 PM, jacharbonneau <[EMAIL PROTECTED]> wrote: > > I have been noticing when replying or creating a ticket via email is taking > anywhere from 10 to 15 mins to get through and post into rt and send the > corresponding email out. I have the fetchmail daemon set to poll every15 > secs set daemon 15 so i am not sure where to go from here with this. The > server that the RT instance is on is a vm server the os is freebsd and > space is starting to get limited I am not sure if this has anything to do > with the lag in posting on rt problem but thought i would put that in. Is > there another file that i can look at besides fetchmailrc to try and get the > posting and emails to go through faster? > -- > View this message in context: > http://www.nabble.com/tickets-replied-to-or-created-via-email-taking-long-time-to-be-created-tp20606154p20606154.html > Sent from the Request Tracker - User mailing list archive at Nabble.com. > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Asif Iqbal PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
