Most probably you have granted OwnTicket right to too many users, may be 'Everyone' group.
On Tue, Nov 25, 2008 at 12:34 AM, daksh <[EMAIL PROTECTED]> wrote: > Hi, > I am working on upgrading our RT from 3.2.2 to 3.8.1 > Here is server info: > Server running RT3.2.2 > RHEL 4 > Apache/1.3.33 > MYSQL 4.0.22 > PHP 4.3.11 > PERL 5.8.8 > > Server running RT3.8.1 > RHEL 5 > Apache/2.2.9 > MYSQL 5.0.51a > PHP 5.2.6 > PERL 5.10.0 > > For most part, my upgrade worked (thanks to README, > UPGRADING and UPGRADING.mysql guide). One issue I see is, > after I login when I go to "Tickets" (on the left column) > the page takes very long to load (over 2 minutes). After the > page loads, when I click on down arrow for "Owner" I have > hundreds of users. > > On my old RT server, I have less then 20 people under > "Owner". I do not see a table called owner, so I am not sure > where this is getting populated from? > > I will greatly appreciate any help on this matter. > Thanks > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
