Hi,
I'm doing the same, and I have tried two possibilities but anything has run. When I finish, I'll tell us the solution that I have installed in the production server. Regards, ALBERTO VILLANUEVA VAL Consultor ____________________________________________ Altran ParqueEmpresarial Las Mercedes, Edificio 1 C/ Campezo, 1. 28022 Madrid Tel : + 34 91 744 46 00 Fax: + 34 91 415 24 57 <http://www.altran.es> www.altran.es _____ size=2 width="100%" align=center> De: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] En nombre de Chris Nelson Enviado el: martes, 25 de noviembre de 2008 18:00 Para: [email protected] Asunto: [rt-users] Add a custom status Greetings all, Is there a way to add a custom status to RT? Specifically, I'd like something that is between "open" and "resolved" for my developers that isn't "stalled" that indicates it's completed but not in production...a status like "pending". While I'm figuring out the specific word to use - can anyone direct me on how to add the additional status to the drop down? Any help would be appreciated... -Chris PS. Running Ubuntu Server, RT 3.8.1
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