Hi Chris, On 11/25/08 11:59 AM, "Chris Nelson" <[EMAIL PROTECTED]> wrote: > > Is there a way to add a custom status to RT? Specifically, I'd like something > that is between "open" and "resolved" for my developers that isn't "stalled" > that indicates it's completed but not in production...a status like "pending". > While I'm figuring out the specific word to use - can anyone direct me on how > to add the additional status to the drop down? Any help would be > appreciated...
You can find this at the wiki by searching for ³custom status² http://wiki.bestpractical.com/view/CustomStatuses > PS. Running Ubuntu Server, RT 3.8.1 (see the very bottom for the 3.8.x syntax) Hope that helps, Erik _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
