Phil Labonte wrote: > Hello, > > I have a hardware crash and I reinstaled RT and imported all the data. > Everything works fine. > I installed RT 3.6.5 > I also install RTFM 2.4.0 and the install worked fine too. > I can see the articles of RTFM in RT but no the content. > > I guess the custom field info was not stored in the database? Anyway > the hardware is pooched so I cannot get to any files. > > Does this seem like a good explanation? > Does RTFM save any custom field info in the MySQL? > > In ObjectCustomFieldValues if I'm correct.
> Where are those files(if they exist) so I can back them up going forward? > A backup of your rt3 database contains also RTFM. Joop _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
