What was the version of RTFM with your old install? I can't remember everything I had to do the last time I upgraded but I remember schema changes and a migration script. Sorry I can't be of more direct help.
Phil Labonte wrote: > I checked and all the schema upgrades are installed. > The issue is the custom fields are not assign to RTFM and the existing > data in the database is not showing up in the RTFM articles... but I > can see them in the database. > > > > On Tue, Dec 2, 2008 at 8:30 AM, Drew Barnes <[EMAIL PROTECTED]> wrote: > >> Were you at RTFM 2.4.0 before the hardware crash? It almost sounds like you >> missed an RTFM schema update. >> >> Phil Labonte wrote: >> >>> Hello, >>> >>> I have a hardware crash and I reinstaled RT and imported all the data. >>> Everything works fine. >>> I installed RT 3.6.5 >>> I also install RTFM 2.4.0 and the install worked fine too. >>> I can see the articles of RTFM in RT but no the content. >>> >>> I guess the custom field info was not stored in the database? Anyway >>> the hardware is pooched so I cannot get to any files. >>> >>> Does this seem like a good explanation? >>> Does RTFM save any custom field info in the MySQL? >>> >>> Where are those files(if they exist) so I can back them up going forward? >>> _______________________________________________ >>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >>> >>> Community help: http://wiki.bestpractical.com >>> Commercial support: [EMAIL PROTECTED] >>> >>> >>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a >>> copy at http://rtbook.bestpractical.com >>> >>> >> -- >> Drew Barnes >> Applications Analyst >> Network Resources Department >> Raymond Walters College >> University of Cincinnati >> >> >> -- Drew Barnes Applications Analyst Network Resources Department Raymond Walters College University of Cincinnati _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
