Hi all I would like to known if they are any method to let some no rt_user (that's mean he don't have any account) to see a set of ticket (include the comments).
For example I want to produce a reports with some «sql» (like Created > xxxx and Status is resolved etc...) but with some link directly to the comments. Bests regards. -- Albert SHIH SIO batiment 15 Observatoire de Paris Meudon 5 Place Jules Janssen 92195 Meudon Cedex Téléphone : 01 45 07 76 26 Heure local/Local time: Mar 2 déc 2008 21:22:17 CET _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
