TO all,
We're having another problem with the API. According to
http://wiki.bestpractical.com/view/CliBasics, Custom Fields on a Ticket
can be populated via RT::Ticket->Create(). However, we have a Global CF
called "Description" that is not being populated, and I suspect other
custom fields are also being ignored, though supplied as arguments to
Create(). Can anyone help? Thanks.
Kenn
LBNL
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