One place to double check is your RT_SiteConfig.pm and make sure that your settings for the section below (sample from a 3.6.7 system I am working on) are correct.
# In most cases, you should leave $WebPath set to '' (an empty value). Set($WebPath , "/rt"); # If we're running as a superuser, run on port 80 # Otherwise, pick a high port for this user. Set($WebPort , 443);# + ($< * 7274) % 32766 + ($< && 1024)); # This is the Scheme, server and port for constructing urls to webrt # $WebBaseURL doesn't need a trailing / Set($WebBaseURL , "https://something.domain.com:$WebPort";); Set($WebURL , $WebBaseURL . $WebPath . "/"); # $WebImagesURL points to the base URL where RT can find its images. Set($WebImagesURL , $WebPath . "/NoAuth/images/"); # $LogoURL points to the URL of the RT logo displayed in the web UI Set($LogoURL , $WebImagesURL . "bplogo.gif"); On Tue, Dec 9, 2008 at 1:54 PM, Scott Thomson <[EMAIL PROTECTED]> wrote: > Hey Folks, > > My best Practical Log isn't showing up on my pages. I added the exception > to my httpd.conf to tell it not to pass the logo through fast_CGI and > restarted httpd, but it's still not showing up. I have Apache 2.0.52 with > mysql 4.1.22 running on RHEL4. > > This is what my httpd.conf looks like: > > <VirtualHost *:80> > ServerAdmin [EMAIL PROTECTED] > ServerName rt.uua.org > ServerAlias rt2.uua.org > DocumentRoot /opt/rt3/share/html/ > # RedirectMatch permanent (.*)/$ http://rt2.uua.org$1/index.html > AddDefaultCharset UTF-8 > AddHandler fastcgi-script .fcgi > CustomLog /var/log/httpd/rt-access_log combined > ErrorLog /var/log/httpd/rt-error_log > # for RT docroot: > <Directory "/opt/rt3/share/html"> > Options FollowSymLinks ExecCGI > AllowOverride None > </Directory> > # Pass through requests to for noauth > Alias /NoAuth/images /opt/rt3/share/html/NoAuth/images > ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/ > </VirtualHost> > > /opt3/rt3/share/html/NoAuth/images is owned by apache:apache as is the file > > It looks like the file is supposed to be here when you click on properties: > http://noauth/images//bplogo.gif > > Is the extra slash between images and bplogo.gif supposed to be there? If > not, how do I get rid of it? > > Thanks! > > Scott > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
