Aha! Thanks Brian! It turns out that I was improperly setting WebPath in my site config
I had Set($WebPath , "/"); in my site config, I commented it out so that it would use the value from RT_Config.pm and it started working. There may have been a reason for that in RT3.4.5 which is what I just upgraded from. Cheers! Scott On Tue, Dec 9, 2008 at 7:18 PM, Brian Friday <[EMAIL PROTECTED]> wrote: > One place to double check is your RT_SiteConfig.pm and make sure that > your settings for the section below (sample from a 3.6.7 system I am > working on) are correct. > > # In most cases, you should leave $WebPath set to '' (an empty value). > > Set($WebPath , "/rt"); > > # If we're running as a superuser, run on port 80 > # Otherwise, pick a high port for this user. > > Set($WebPort , 443);# + ($< * 7274) % 32766 + ($< && 1024)); > > # This is the Scheme, server and port for constructing urls to webrt > # $WebBaseURL doesn't need a trailing / > > Set($WebBaseURL , "https://something.domain.com:$WebPort"); > > Set($WebURL , $WebBaseURL . $WebPath . "/"); > > # $WebImagesURL points to the base URL where RT can find its images. > > Set($WebImagesURL , $WebPath . "/NoAuth/images/"); > > # $LogoURL points to the URL of the RT logo displayed in the web UI > > Set($LogoURL , $WebImagesURL . "bplogo.gif"); > > > > On Tue, Dec 9, 2008 at 1:54 PM, Scott Thomson <[EMAIL PROTECTED]> > wrote: > > Hey Folks, > > > > My best Practical Log isn't showing up on my pages. I added the > exception > > to my httpd.conf to tell it not to pass the logo through fast_CGI and > > restarted httpd, but it's still not showing up. I have Apache 2.0.52 with > > mysql 4.1.22 running on RHEL4. > > > > This is what my httpd.conf looks like: > > > > <VirtualHost *:80> > > ServerAdmin [EMAIL PROTECTED] > > ServerName rt.uua.org > > ServerAlias rt2.uua.org > > DocumentRoot /opt/rt3/share/html/ > > # RedirectMatch permanent (.*)/$ http://rt2.uua.org$1/index.html > > AddDefaultCharset UTF-8 > > AddHandler fastcgi-script .fcgi > > CustomLog /var/log/httpd/rt-access_log combined > > ErrorLog /var/log/httpd/rt-error_log > > # for RT docroot: > > <Directory "/opt/rt3/share/html"> > > Options FollowSymLinks ExecCGI > > AllowOverride None > > </Directory> > > # Pass through requests to for noauth > > Alias /NoAuth/images /opt/rt3/share/html/NoAuth/images > > ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/ > > </VirtualHost> > > > > /opt3/rt3/share/html/NoAuth/images is owned by apache:apache as is the > file > > > > It looks like the file is supposed to be here when you click on > properties: > > http://noauth/images//bplogo.gif > > > > Is the extra slash between images and bplogo.gif supposed to be there? > If > > not, how do I get rid of it? > > > > Thanks! > > > > Scott > > > > _______________________________________________ > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > > > Community help: http://wiki.bestpractical.com > > Commercial support: [EMAIL PROTECTED] > > > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > > Buy a copy at http://rtbook.bestpractical.com > > >
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
