Thanks for reply, i'll try this solution ! :)
On Mon, Dec 15, 2008 at 9:35 PM, Robert Munsch <[email protected]> wrote: > I think you want to add a "watcher" to the queue as an Admin cc: > > Queues -> Select queue -> "Watchers" on top bar just to the right of > Basics. > > That's what I'm doing, anyway... > > ------------------------ > Rob Munsch > IT Administrator > http://www.PhillyCarShare.org > Our wheels. Your freedom. > 215-730-0988 x131 >> -----Original Message----- >> From: [email protected] [mailto:rt-users- >> [email protected]] On Behalf Of Darvin Denmian >> Sent: Monday, December 15, 2008 2:27 PM >> To: [email protected] >> Subject: [rt-users] Notify by email >> >> Hello, >> I need to be alerted via email when a new ticket is created in a >> queue. Is there a way to do that? >> Thanks. >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: [email protected] >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
