Hi, I got a problematic attachment problem. Files attached are corrupted, and picture files simple show a link to the picture, but no picture. Sounds like deja-vu right?
I run RT 3.6.7 on a gentoo system, mysql-5.0.54. The only things I can see in the logs that could indicate a problem whatsoever is: [Thu Dec 18 10:25:26 2008] [warning]: Encode::Guess failed: decoder is undefined; fallback to iso-8859-1 (//var/www/localhost/rt-3.6.7/lib/RT/I18N.pm:436) The tables in the RT database were latin1 charset. I tried to alter all tables to UTF8, but then, attachments do not even get into the database anymore (only their reference so to speak, but no binary data). My RT_config.pm shows: @EmailInputEncodings = qw(utf-8 iso-8859-1 us-ascii) unless (@EmailInputEncodings); I also tried to move around the utf-8 and iso-8859-1 values, but nothing better. What else can I try to make them work? I saw quite some stuff about updates on the DB when going to 3.8, but nothing that would concern me apparently. Thanks for any pointers. fred _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
