On Dec 31, 2008, at 10:45 AM, Kevin Falcone wrote: > > On Dec 18, 2008, at 9:01 PM, Brian Friday wrote: > >> Thanks Drew, >> >> Your tips led me to the library issues. RT2 can not be exported >> without the same perl modules used for RT2. Once I installed the >> correct libraries everything exported correctly. >> >> My import however still has one snag, or rather 51,000 or so snags. I >> have 51,000 tickets with the status of "new" 99% of which did not >> originally have that status when they were exported and did not have >> that status in the dump file. > > You didn't say what version of RT-Extension-RT2toRT3 you're > using, but I've done numerous rt2 to rt3 conversions using > the cpan versions without seeing this > > If Status isn't making it into the dumpfiles generated by rt-2.0-to- > dumpfile > then they will default to 'new' when being created by in rt3 > > -kevin
Actually I did, latest, though I guess I could be more clear and said SVN version as well. The status exists in the dumped tickets but that status is not maintained in the dumpfile to rt3 push rather all resolved tickets are pushed back to new a status we did not have in RT2. - Brian _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
