Jesse Vincent wrote: > > Does > your boss know which of the ITIL areas/practices/functions he's looking > to implement?
Sorry.. I *HAVE* to chip in here having been on the receiving end before: Does your boss know what ITIL means? Or has he just been handed a buzzword from a more senior manager or (more likely) a corporate-sponsored newsletter/magazine? -- Kind Regards, __________________________________________________ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registered In England http://www.jennic.com __________________________________________________ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
