I was wondering if there was a way to make rt-crontool increase
priority over time but without setting a History entry each time it
updates?
I am using the following command :
/opt/rt3/bin/rt-crontool --verbose --search RT::Search::FromSQL --
search-arg "Queue='58' AND 'CF.{Internal Status}' LIKE 'Accepted'" --
action RT::Action::EscalatePriority
I want my priority to move up but I don't want the History to be
overloaded with dozens of lines should any ticket be sitting silent
for that long.
Adam
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