On Thu, Jan 15, 2009 at 10:26:51PM +0000, Gavin Henry wrote: > We've got an existing 3.6.7 db in rt3 and /opt/rt3. I've create a new > Pg rt38 db and /opt/rt38 dir. All is installed and working. > > What's the best way to get the tickets etc. out of the old DB, as > there's nothing listed in UPGRADING about this and I don't want > to trample on new tables etc.
The best way is to point the RT 3.8 config at the old database, and then run the rt-setup-database script in order to apply the necessary schema updates. Obviously back up your database before doing this! You don't need to set up a completely new database. Dominic. -- Dominic Hargreaves, Systems Development and Support Team Computing Services, University of Oxford _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
