Hello,
I have installed RT 3.8.2 on a fresh Centos 5 box for testing. Everything is looking great so far but Ive ran into the issue with the ticket relationship charts again. I have had trouble with this months ago when I set up a 3.8.1 box and was never able to resolve. I installed graphviz (both from source and from yum) and webdot, but when I click on the graph link and check a few boxes, I only get a rudimentary B&W chart, no colors (even though I selected it from the dropdown). Does anyone have any idea what may be the issue? When I look in /var/log/messages, I get these errors: RT: Couldn't find property handler for 'CF' and 'Type of Request' subkeys (/opt/rt3/bin/../lib/RT/Graph/Tickets.pm:207) RT: Couldn't find property handler for 'ReferredToBy' and '' subkeys (/opt/rt3/bin/../lib/RT/Graph/Tickets.pm:207) RT: Couldn't find property handler for 'RefersTo' and '' subkeys (/opt/rt3/bin/../lib/RT/Graph/Tickets.pm:207) Here is a link to my first question on this back in November, I have tried everything suggested in the responses. Thanks in advance, this list has been invaluable. http://www.gossamer-threads.com/lists/rt/users/80009?search_string=relat ionship%20charts;#80009 <http://www.gossamer-threads.com/lists/rt/users/80009?search_string=rela tionship%20charts;%2380009> Sean McCreadie
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