Emmanuel, I also wanted to know if there is a way to edit the query that runs when QueryBuilder page loads? (Search/Build.html) I am unable to find this, as I am not quite a perl expert. This is because we have an issue in RT where it displays many many users as "Owner" in QueryBuilder page, but when I run a query from mysql prompt, it only shows me handful of users with "OwnTicket" right. Based on this, to me it feels like my data is correct, but I could be wrong, as I have been working with RT software for only a month now. Thanks for your help.
--- On Fri, 1/23/09, Emmanuel Lacour <[email protected]> wrote: From: Emmanuel Lacour <[email protected]> Subject: Re: [rt-users] Strange, long running MySQL Query under RT 3.6.5 / MySQL 5.0.67 /Apache2.2.3 /FastCGI To: [email protected] Date: Friday, January 23, 2009, 11:51 AM On Fri, Jan 23, 2009 at 09:40:34AM -0800, kem cho wrote: > Do you know which file controls this drop down box? "...replacing the dropdown with a normal textbox..." > > I am having exactly the same problem, but cannot find which file / code is controlling this. > share/html/Search/Bulk.html, replace the line with /Elements/SelectOwner with a text input field using the same name. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
