WOW! Looks and sounds GREAT!!! From me you got 1.000.000 Kharma Points ;-) Torsten
2009/1/26 Shane Painter <[email protected]> > Gents, > > > > My name is Shane Painter. I am the IT Director at RW3 Technologies in > Austin TX. Our company contracted with Ruslan/Best Practical to code this > exact patch for us. Attached you will find some screenshots. I am prepared > to release this to the community in exchange for Kharma points =-). > > > > Ruslan, please let me know if this is a problem – I haven't examined the > licensing, but am assuming GPL or compatible? > > > > Cheers, > > -Shane > > > > Shane Painter > > Director, Information Technology > > Office 512.380.4151 / Mobile 512.294.5890 > > [image: rw3email] > > > > > > > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Todd Chapman > *Sent:* Monday, January 26, 2009 8:52 AM > *To:* Torsten Brumm; [email protected] > *Cc:* <[email protected]>; Stéphane (DSSMAS) > *Subject:* Re: [rt-users] Asset Tracker with RT 3.8.1 - easily linking > aticket to an asset? > > > > Ruslan, > > Weren't you working on that? Any progress? > > -Todd > > On Sat, Jan 24, 2009 at 5:37 AM, Torsten Brumm < > [email protected]> wrote: > > Hi Todd, > do you have already any news on this? > > Torsten > > 2009/1/3 Todd Chapman <[email protected]> > > > > Ruslan is working on such a feature now... > > Sent from my iPhone > > > On Jan 2, 2009, at 3:27 PM, Niles, Stéphane (DSS\MAS) < > [email protected]> wrote: > > Hi, > > > > We've installed Asset Tracker with RT 3.8.1. We believe we installed AT > correctly, but are not sure… There doesn't seem to be an easy way to link an > existing ticket (or a new one for that matter) with an asset… The other way > around is quite simple (from an Asset, I can create a ticket in a desired > queue by selecting the queue, and clicking on "New ticket in queue"). > > > > I am wondering if anyone has come up with an easy way to take an existing > ticket and associating it with an asset? Maybe I'm missing something or > maybe the Callbacks files are not at the right place > > > > Any help appreciated… > > > > Stéphane > > > > > > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > > > > > -- > MFG > > Torsten Brumm > > http://www.torsten-brumm.de > > > -- MFG Torsten Brumm http://www.torsten-brumm.de
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_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
