Does the email display properly in Thunderbird for you? I have forwarded and email and been able to open it in Outlook fine, but Thunderbird remains a problem.
-----Original Message----- From: Jesse Vincent [mailto:[email protected]] Sent: 26 January 2009 18:18 To: Alex Young Cc: RT Users Subject: Re: [rt-users] Ticket Forward Problem With Thunderbird > We are currently running RT-3.8.1. It appears that the email content > (message.eml) is uuencoded when RT forwards a ticket. Thunderbird > doesn't seem to like this and cannot display the forwarding email. Is > there a way to configure RT to do MIME encoding instead? Any > suggestions are greatly appreciated. Hm. It sure seems to be doing MIME encoding by default for me: It adds a single message/rfc822 part containing the original MIME message. -> 1 I <no description> (0.1K) (text/plain, 7bit, us-ascii) 2 A forwarded message (4.7K) (message/rfc822, binary, ) 3 I â”â€> <no description> (2.2K) (multipart/mixed, 7bit, ) 4 I âœâ€> <no description> (0.6K) (text/plain, 8bit, utf-8) 5 I â”â€> <no description> (1.3K) (text/html, 8bit, utf-8) _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
