I am attaching the original email below to show that the attachment "forwarded message.eml" is uuencoded. Perhaps there is an option somewhere to change this to MIME encoding instead? The uuencoded portion was modified a little bit to protect the content since this is a real ticket in our system.
Message-ID: <[email protected]> To: <[email protected]> Cc: Subject: Fwd: [NET #774] TEST ONLY From: <[email protected]> Date: Tue, 27 Jan 2009 08:47:30 -0500 X-OriginalArrivalTime: 27 Jan 2009 13:47:33.0882 (UTC) FILETIME=[CE69DDA0:01C98085] This is forward of transaction #5167 of a ticket #774 begin 666 forwarded message.eml M0V]N=&5N="U4>7!E.B!T97AT+W!L86EN.R!B;W5N9&%R>3TB+2TM+2TM+2TM M+3U?,3(S,c4...@r-"TX.#$P+38R(@T*0V]N=&5N="U4<F%N<V9E<BU%;F-O M9&en...@8fen8711233545aghnfgeryeyt344#$n, T*6"U-86EL97(Z($U) M344M=&]O;',@-2XT,c...@*$5n=&ET>2 U+C0R-BD-"E-U8FIE8W0Z($0F22!7 M96(@4V5R=F5R($)A8VMU< T*1G)O;3H@,C(-"D-O;G1E;G0M3&5N9W1H.B P $#0H-"@`` ` end Thanks, Alan Alex Young wrote: > Does the email display properly in Thunderbird for you? > > I have forwarded and email and been able to open it in Outlook fine, but > Thunderbird remains a problem. > > > > -----Original Message----- > From: Jesse Vincent [mailto:[email protected]] > Sent: 26 January 2009 18:18 > To: Alex Young > Cc: RT Users > Subject: Re: [rt-users] Ticket Forward Problem With Thunderbird > > > > > >> We are currently running RT-3.8.1. It appears that the email content >> (message.eml) is uuencoded when RT forwards a ticket. Thunderbird >> doesn't seem to like this and cannot display the forwarding email. Is >> there a way to configure RT to do MIME encoding instead? Any >> suggestions are greatly appreciated. >> > > Hm. It sure seems to be doing MIME encoding by default for me: > > It adds a single message/rfc822 part containing the original MIME message. > > -> 1 I <no description> (0.1K) (text/plain, 7bit, us-ascii) > 2 A forwarded message (4.7K) (message/rfc822, binary, ) > 3 I â”â€> <no description> (2.2K) (multipart/mixed, 7bit, ) > 4 I âœâ€> <no description> (0.6K) (text/plain, 8bit, utf-8) > 5 I â”â€> <no description> (1.3K) (text/html, 8bit, utf-8) > > > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com -- Alan Cheng <[email protected]> +1 609-734-8169 UNIX Systems Administration Institute for Advanced Study
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
