Hey everyone, trying to add some callback code to the display ticket page to display ticket page showing more information about the person making the request,(e.g. full name, phone etc).
I create the callback code under /rt3/local/html/Callbacks/MyCallbacks/Ticket/Display/Elements/ShowSummary, in a file called default. The following code was given to me from another member of the RT community for testing. Using it does not work though <center> <a href="http://www.example.com/foo/profile.php?username=<% $requestor->Name %>" target="_new"> View Website Profile </a> </center> <br /> <%ARGS> $requestor </%ARGS> Any ideas? George
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