On Thu, Jan 29, 2009 at 10:09:25AM +0200, George Beitis wrote:
> Hey everyone,
> trying to add some callback code to the display ticket page to display
> ticket page showing more information about the person making the
> request,(e.g. full name, phone etc).
>
> I create the callback code under
> /rt3/local/html/Callbacks/MyCallbacks/Ticket/Display/Elements/ShowSummary,
> in a file called default. The following code was given to me from another
> member of the RT community for testing. Using it does not work though
Default and default are not the same. You want Default
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