Gents,
Running RT 3.8.1 and RT::Authen::ExternalAuth v0.08, and having troubles when enabling the line : Set(@Plugins, qw(RT::Authen::ExternalAuth) ); When uncommented, Mason cache cleared and Apache restarted - any attempts to reach RT are met with an "Internal Server Error". I am pretty sure my params are correct for ExternalAuth. I've scoured google/RT lists and cannot seem to find the problem. Any help would be greatly appreciated. Thanks in advance. Oddly, the rt.log file shows nothing, zip, nada. Apache error.log shows: [Thu Jan 29 10:39:16 2009] [warn] FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" has failed to remain running for 30 seconds given 3 attempts, its restart interval has been backed off to 600 seconds Apache rtdev.inside.rw3.com_access.log shows: 192.168.3.179 - - [29/Jan/2009:10:38:53 -0600] "GET / HTTP/1.1" 500 608 Apache rtdev.inside.rw3.com_error.log shows: [Thu Jan 29 10:40:53 2009] [error] [client 192.168.3.179] FastCGI: incomplete headers (0 bytes) received from server "/opt/rt3/bin/mason_handler.fcgi" Apache access log shows: 127.0.0.1 - - [29/Jan/2009:10:03:57 -0600] "OPTIONS * HTTP/1.0" 200 - "-" "Apache (internal dummy connection)" Here's my RT_SiteConfig.pm: Set( $rtname, 'rtdev.inside.rw3.com'); Set($CorrespondAddress, '[email protected]'); Set($CommentAddress, '[email protected]'); # Set($rtname, 'rw3.com'); Set($Organization , "rw3.com"); Set($Timezone , 'US/Central'); Set($DatabasePassword , '******'); Set($OwnerEmail , '[email protected]'); Set($WebSessionClass, 'Apache::Session::File'); Set($RTAddressRegexp , '^[email protected]$'); Set($WebBaseURL , "http://rtdev.inside.rw3.com";); Set(@Plugins, 'RT::Site::RW3'); Set(@Plugins, qw(RT::Authen::ExternalAuth) ); Set($ExternalAuthPriority, [ 'My_LDAP' ] ); Set($ExternalInfoPriority, [ 'My_LDAP' ] ); Set($ExternalServiceUsesSSLorTLS, 0); Set($AutoCreateNonExternalUsers, 0); Set($ExternalSettings, {'My_LDAP' => { 'type' => 'ldap', 'server' => 'dc01-aus-lcg.inside.rw3.com', 'user' => 'CN=RT,OU=ServiceAccounts,OU=IT,OU=RW3Users,DC=inside,DC=rw3,DC=com', 'pass' => '*******', 'base' => 'OU=RW3Users,DC=inside,DC=rw3,DC=com', 'filter' => '(objectClass=*)', 'd_filter' => '(userAccountControl:1.2.840.113556.1.4.803:=2)', 'tls' => 0, 'net_ldap_args' => [ version => 3 ], 'group' => 'CN=Domain Users,CN=Users,DC=inside,DC=rw3,DC=com', 'group_attr' => '', 'attr_match_list' => [ 'Name','EmailAddress' ], 'attr_map' => { 'Name' => 'sAMAccountName', 'EmailAddress' => 'mail' #'Organization' => 'physicalDeliveryOfficeName', #'RealName' => 'cn', #'ExternalAuthId' => 'sAMAccountName', #'Gecos' => 'sAMAccountName', #'WorkPhone' => 'telephoneNumber', #'Address1' => 'streetAddress', #'City' => 'l', #'State' => 'st', #'Zip' => 'postalCode', #'Country' => 'co' } }, } ); 1; Shane Painter Director, Information Technology Office 512.380.4151 / Mobile 512.294.5890
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