Hello again, Been stuck on this since : I guess the search builder page won't make it up to that... Can anyone give me a hint on how to do this ?
I've looked Search/Generic.pm after working on Custom Conditions and Actions but there is much less (any?) documentation on this : how to extend it and then use it. Any help appreciated. Nicolas. nseigne wrote: > > Hi, > > I have added successfully 2 custom fields to my fresh rt instance : > - a single value region dropdown field to tickets > - a favorite-regions field to users > > I can easily query tickets against the ticket custom field, but I would > like to build a query against the current users custom field : something > like "give me the tickets who's region are in my favorites". > > From what I've read in the RT book and experimented, it doesn't seem far > off but I can't find the write syntax. I've tried things like 'CF.region = > __CurrentUser__.CF.favorite-region' (pseudo code). > Can this really be done ? > > Thanks in advance. > > -- View this message in context: http://www.nabble.com/Querying-tickets-based-on-current-user-custom-field-tp21702520p21746982.html Sent from the Request Tracker - User mailing list archive at Nabble.com. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
