Hi, I have added successfully 2 custom fields to my fresh rt instance : - a single value region dropdown field to tickets - a favorite-regions field to users
I can easily query tickets against the ticket custom field, but I would like to build a query against the current users custom field : something like "give me the tickets who's region are in my favorites". >From what I've read in the RT book and experimented, it doesn't seem far off but I can't find the write syntax. I've tried things like 'CF.region = __CurrentUser__.CF.favorite-region' (pseudo code). Can this really be done ? Thanks in advance. -- View this message in context: http://www.nabble.com/Querying-tickets-based-on-current-user-custom-field-tp21702520p21702520.html Sent from the Request Tracker - User mailing list archive at Nabble.com. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
