Emmanuel Lacour schrieb:
> On queue with Id 33, you gave right OwnTicket to Group 5 and Group 5 is
> usually the "Unprivileged" group!
I removed that privilege from the respective queue (it is a test queue
that was never actually used), and double-checked all other queues.
However, I found a couple other queues in our installation that have
Rights like CreateTicket, CommentOnTicket, ReplyTicket, ModifyTicket or
others (*not* OwnTicket) set. Is this a problem, too?
The issue persists (I have tested it with Elements/SelectOwner).
Regards,
--ck
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