On Mon, Feb 02, 2009 at 04:13:52PM +0100, Christopher Kunz (Filoo GmbH) wrote: > Emmanuel Lacour schrieb: > > > > select * from ACL where RightName='OwnTicket'; > > > > > mysql> select * from ACL where RightName='OwnTicket'; > +------+---------------+-------------+-----------+------------+----------+-------------+---------------+ > | id | PrincipalType | PrincipalId | RightName | ObjectType | ObjectId > | DelegatedBy | DelegatedFrom | > +------+---------------+-------------+-----------+------------+----------+-------------+---------------+ [...] > | 1179 | Group | 5 | OwnTicket | RT::Queue | 33 > | 0 | 0 |
On queue with Id 33, you gave right OwnTicket to Group 5 and Group 5 is usually the "Unprivileged" group! _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com