I've got two RT systems; 1 production and 1 development instance. Each night I do a mysqldump of production and move it to development so I can work the latest version and data. Production is at 3.6.7 and Development is at 3.8.1 at the moment.
I have a scrip that parses when a ticket is submitted and based on the date/time it will email a pager if it is off-hours. The scrip is running fine in production and it's been in use for over a year. But for some reason my development instance is tripping on the date/time checks. My thinking at this point is that the scrip is evaluating GMT rather than CST. I tried an RT::Logger and the hour variable is showing up as 20 (8pm) when it's should be 14 (2pm). This would confirm my suspicion about GMT. So here is the question: Did something change from 3.6.7 to 3.8.1 that would account for Scrips being processed in GMT rather than the local timezone? CR _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
