I'm been plugging away on this but no solution as of yet. Any thoughts? CR
On Feb 4, 2009, at 2:27 PM, Macnlos wrote: > I've got two RT systems; 1 production and 1 development instance. > Each night I do a mysqldump of production and move it to development > so I can work the latest version and data. Production is at 3.6.7 and > Development is at 3.8.1 at the moment. > > I have a scrip that parses when a ticket is submitted and based on the > date/time it will email a pager if it is off-hours. The scrip is > running fine in production and it's been in use for over a year. But > for some reason my development instance is tripping on the date/time > checks. > > My thinking at this point is that the scrip is evaluating GMT rather > than CST. I tried an RT::Logger and the hour variable is showing up > as 20 (8pm) when it's should be 14 (2pm). This would confirm my > suspicion about GMT. So here is the question: > > Did something change from 3.6.7 to 3.8.1 that would account for Scrips > being processed in GMT rather than the local timezone? > > CR > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
