Rob Munsch wrote: > On Thu, Feb 5, 2009 at 3:54 PM, Kenneth Crocker <[email protected]> wrote: > >> Jim, >> >> I'mnot sure, but I think you have to remove that particular entry from >> the ATTRIBUTES Table for each user that has selected the feature on >> their home page (3.6+). Also, you need to remove it from the >> RT_SiteConfig.pm file. I removed it from mine - >> "Set($HomepageComponents, [qw(Quicksearch MySupportQueues MyReminders >> RefreshHomepage)]);". Hope this helps. >> >> >> Kenn >> LBNL >> This will work for anyone who has not customized they At A Glance yet, but I don't know of a way to remove it if someone has, since the layout is stored as a serialized hash in the database. In a pinch I suppose you could remove that file, but that may stop their home page from loading...
D -- Drew Barnes Applications Analyst Network Resources Department Raymond Walters College University of Cincinnati _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
