Hello,
I installed rt 3.8.2 from source on Debian Lenny, using mysql (Ver 14.12
Distrib 5.0.51a, for debian-linux-gnu (x86_64) using readline 5.2) and
an import from an rt 3.4.1 database of an rt install on Debian Etch. I
followed the proper guidelines and successfully installed it and it is
working fine. Except that it's asking for a login and password repeatedly.
For example, you log in as usual which works, then you click on a quick
search item, no problems, then you click on a ticket in and it will
prompt you for your credentials again before opening the ticket. If you
repeat this the same thing will happen.
Perhaps this is an issue with the apache2 configuration? I have pasted
my config below, I am using fast-cgi. Thanks in advance for any help.
<VirtualHost rt3.example.com:80>
ServerSignature Off
ServerName rt3.example.com
ServerAdmin [email protected]
Redirect permanent / https://rt3.example.com
</VirtualHost>
FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 120
-processes 10
<VirtualHost rt3.example.com:443>
ServerSignature Off
SSLEngine on
SSLCertificateFile /etc/apache2/ssl/rt3.crt
SSLCertificateKeyFile /etc/apache2/ssl/rt3.key
ServerName rt3.example.com
ServerAdmin [email protected]
DocumentRoot /opt/rt3/share/html
# Pass through requests to display images
Alias /NoAuth/images/ /opt/rt3/share/html/NoAuth/images/
ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/
</VirtualHost>
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