Go to where you unzipped the source and read UPGRADING.mysql I've got the same issue and this is what seems to be the problem. CR
On Feb 6, 2009, at 3:20 PM, Jeroen van Aart wrote: > Hello, > > I installed rt 3.8.2 from source on Debian Lenny, using mysql (Ver > 14.12 > Distrib 5.0.51a, for debian-linux-gnu (x86_64) using readline 5.2) and > an import from an rt 3.4.1 database of an rt install on Debian Etch. I > followed the proper guidelines and successfully installed it and it is > working fine. Except that it's asking for a login and password > repeatedly. > > For example, you log in as usual which works, then you click on a > quick > search item, no problems, then you click on a ticket in and it will > prompt you for your credentials again before opening the ticket. If > you > repeat this the same thing will happen. > > Perhaps this is an issue with the apache2 configuration? I have pasted > my config below, I am using fast-cgi. Thanks in advance for any help. > > <VirtualHost rt3.example.com:80> > ServerSignature Off > ServerName rt3.example.com > ServerAdmin [email protected] > Redirect permanent / https://rt3.example.com > </VirtualHost> > > FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 120 > -processes 10 > <VirtualHost rt3.example.com:443> > ServerSignature Off > SSLEngine on > SSLCertificateFile /etc/apache2/ssl/rt3.crt > SSLCertificateKeyFile /etc/apache2/ssl/rt3.key > > ServerName rt3.example.com > ServerAdmin [email protected] > > DocumentRoot /opt/rt3/share/html > # Pass through requests to display images > Alias /NoAuth/images/ /opt/rt3/share/html/NoAuth/images/ > > ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/ > </VirtualHost> > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
