Sweet. I was able to figure out that page no problem and after a quick restart of Apache2, staged now shows in the quick search.
Interestingly, I had already added the line: Set(@ActiveStatus, qw(new open stalled staged)); to RT_SiteConfig.pm and it still isn't showing up in those queries... Any other thoughts on solving the second issue? -Chris On Fri, Feb 13, 2009 at 1:04 PM, Jerrad Pierce < [email protected]> wrote: > > We want to add a column to the Quick Search on the RT at a Glance screen > for > > Staged. So, across the top of Quick Search you would see Queue New Open > > Stalled Staged. I have hunted and hunted and can't figure out how to do > > that. Is it possible? > You have to be root to edit the global queries for widgets on the front > page, > but Quicksearch appears to be special, and apparently requires tweaking > a local copy of share/html/Elements/Quicksearch; it's a simple file though. > > > Once you click on a queue, we want to ensure that tickets with a status > of > > staged show up in the list. > Add Staged to @ActiveStatus in RT_SiteConfig.pm > (copying from RT_Config.pm as necessary) > > -- > Cambridge Energy Alliance: Save money. Save the planet. >
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