Search for AddWatcher on the wiki which gives you several examples of dealing with watchers from scrips.
For example: http://wiki.bestpractical.com/view/AutoCcLastOwner Duplicates are described on the wiki too: http://wiki.bestpractical.com/view/ScripAction On Fri, Feb 20, 2009 at 9:03 PM, Jo Rhett <[email protected]> wrote: > I think Wikus knows that, I think he was hoping for a direct link or > suggestion. > I've handled this by adding a script that sends updates to the ticket owner > as well, but they get duplicates if they are a queue watcher so I'm curious > about this. I planned to dig around for functions today to see if someone > is a watcher, etc. > On Feb 20, 2009, at 5:05 AM, Ruslan Zakirov wrote: > > Scrips > > On Fri, Feb 20, 2009 at 3:04 PM, Wikus Smit <[email protected]> wrote: > > Hi, > > Is there a way to automatically add a user as a new watcher (for that > > ticket) when a ticket is taken or do I have to add myself every time > > manually as Cc? > > Regards, > > Wikus > > _______________________________________________ > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > > Buy a copy at http://rtbook.bestpractical.com > > > > > -- > Best regards, Ruslan. > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > > -- > > Jo Rhett > > Net Consonance : consonant endings by net philanthropy, open source and > other randomness > > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
