We just had a user pull a search of 100+ tickets, go to Editable Text
then realize he was on the wrong screen and for unknown reasons click
"Upload" to get off the screen. This pushed changes onto all the
tickets, and sent an e-mail to every ticket requestor with no content.
BURP.
Um, not so good. Honestly I would consider this a bug, even though it
was Stupid User Action.
In the short term, can I disable this function without hacking the
page source? (I've already done that, I'd prefer to undo that and Do
It Right if possible)
--
Jo Rhett
Net Consonance : consonant endings by net philanthropy, open source
and other randomness
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